24.6%
0
Bookings today
6.2%
0
Handled fully by AI
12s
0
Avg. time to book
65%
0
No-show rate
Bookings — AI vs. Manual
AI BookingsManual
Bookings by Channel
AI Chat 42%
Voice 26%
Widget 20%
WhatsApp 12%
Today's Upcoming Appointments
Live| Time | Client | Service | Provider | Channel | Status |
|---|---|---|---|---|---|
| 2:30 PM | PP Priya Patel | HVAC Inspection | Team Alpha | Chat | Confirmed |
| 3:00 PM | JO James O'Connor | Policy Review | M. Alvarez | Voice | Confirmed |
| 3:45 PM | TB Tom Bradley | Coaching Session | R. Adams | Pending | |
| 4:15 PM | DC David Chen | Initial Consultation | M. Reed | Chat | Confirmed |
| Client | Service | Date & Time | Provider | Status | |
|---|---|---|---|---|---|
SW Sarah Whitfield | Property Walkthrough | Jul 9, 9:00 AM | Whitfield Team | Confirmed | |
DC David Chen | Initial Consultation | Jul 9, 10:30 AM | M. Reed | Confirmed | |
MG Maria Gonzalez | Dental Cleaning | Jul 9, 11:15 AM | Dr. Patel | Pending | |
JO James O'Connor | Policy Review | Jul 9, 1:00 PM | M. Alvarez | Confirmed | |
PP Priya Patel | HVAC Inspection | Jul 9, 2:30 PM | Team Alpha | Confirmed | |
TB Tom Bradley | Coaching Session | Jul 9, 4:00 PM | R. Adams | Cancelled | |
RK Rachel Kim | Home Buyer Tour | Jul 10, 9:30 AM | Whitfield Team | Confirmed | |
NB Noah Bennett | Custody Consultation | Jul 10, 11:00 AM | M. Reed | Pending | |
EL Elena Lopez | Annual Checkup | Jul 10, 1:30 PM | Dr. Patel | Confirmed | |
AK Ahmed Karim | Business Insurance Quote | Jul 10, 3:00 PM | M. Alvarez | Confirmed |
Team Calendar
31.4%
0
Revenue recovered ($)
8.1%
0
Conversion rate
18.2%
0
Staff hours saved
0.3
0
Client satisfaction
No-Show Rate: Before vs. With Aynasia
BeforeWith Aynasia
Adoption by Industry
Recent AI Conversations
| Client | Channel | Summary | Duration | Outcome |
|---|---|---|---|---|
MG Maria Gonzalez | Chat | Requested Thursday cleaning appointment | 2m 14s | Booked |
DC David Chen | Voice | Custody consultation, requested afternoon slot | 38s | Booked |
TB Tom Bradley | Asked to reschedule coaching session | 1m 02s | Rescheduled | |
AK Ahmed Karim | Chat | Requested business insurance quote call | 3m 40s | Booked |
EL Elena Lopez | Voice | Cancelled annual checkup due to travel | 52s | Cancelled |
STEP 1
Inbound contact
A call, text, or chat arrives — Ayna answers within one ring or one second.
STEP 2
Needs discovery
Ayna asks qualifying questions and identifies the right service and provider.
STEP 3
Live availability check
Calendars are queried in real time so only genuinely open slots are offered.
STEP 4
Confirmation
The appointment is booked, the calendar updated, and a confirmation sent instantly.
STEP 5
Reminder sequence
SMS and email reminders go out on a schedule tuned to cut no-shows.
STEP 6
Outcome logged
Show, reschedule, or cancel — every outcome feeds your analytics dashboard.
General
Core behavior for how Ayna represents your business.
Agent name
Shown to clients across every channel
Conversation tone
Sets the language style across chat and voice
Multi-language support
Auto-detect and respond in the client's language
Lead qualification questions
Ask screening questions before offering a slot
Voice & Chat
Control which channels Ayna is active on.
Voice booking (phone calls)
Answer and book inbound calls automatically
Website chat widget
Embed Ayna as a chat bubble on your site
WhatsApp booking
Let clients book directly over WhatsApp
SMS booking
Allow booking via two-way text message
Reminders
Automated nudges that keep no-shows down.
Email confirmation
Sent immediately after booking
SMS reminder — 24 hours before
Text reminder with reschedule link
SMS reminder — 2 hours before
Final nudge before the appointment
Require deposit for high-risk no-shows
Prompt card-on-file for flagged clients
Hours & Timezone
Define when Ayna can book appointments.
Auto-detect caller timezone
Match offered slots to the client's local time
Business hours
Mon–Fri, 8:00 AM – 6:00 PM
Allow after-hours emergency booking
Offer next-available slot outside business hours
Escalation
Decide when a human should step in.
Escalate complex requests to staff
Hands off with full conversation context
Notify team on Slack
Post a message when a booking needs review
Escalation contact
Who receives handed-off conversations
Google Calendar
Connected
Outlook
Connected
Zoom
Connect
Teams
Connect
HubSpot
Connected
Salesforce
Connect
Slack
Connected
Twilio
Connected
Zapier
Connect
WhatsApp
Connected
Current Plan
Professional
$599/ month
Bookings this month
1,842 / 2,500Next billing date
August 1, 2026Payment method
Visa •••• 4471